These terms are an agreement between you and Swisspec Ventures for your use of Family Tree Studio. Please read them. By downloading or using the app, you agree to them.
Family Tree Studio (the "App") and the website at familytreestudio.app are provided by Swisspec Ventures Pty Ltd ("Swisspec Ventures", "we", "us", "our"), an Australian company. Together they are the "Service". If you do not agree to these terms, please do not use the Service.
1. Acceptance of these terms
By creating an account, downloading, or using the Service, you confirm that you accept these terms and agree to follow them, together with our Privacy Policy. If you are using the Service on behalf of someone else, you confirm you are authorised to accept these terms for them.
2. Who may use the Service
You must be old enough to form a binding contract in your country, and at least the minimum age required to use the App in your region. If you are below the age of digital consent where you live, you may use the Service only with the involvement of a parent or guardian.
3. Your account
You can use the App without an account, with your tree stored on your device. To sync and back up your tree, you can create an account using Sign in with Apple or Google. You are responsible for keeping access to your account secure. Let us know promptly if you believe your account has been used without your permission. You are responsible for activity that happens under your account.
4. The Service
Family Tree Studio lets you build a family tree on a freeform canvas, optionally sync it to the cloud, and export a print-ready poster. We may add, change or remove features over time to improve the Service. We aim to keep the Service available and reliable, but we do not promise it will always be uninterrupted or error free.
5. Plans and purchases
Family Tree Studio is free to start. Some features are unlocked through one-time purchases (currently the Basic and Pro plans). These are not subscriptions and do not renew.
- Billing. All purchases are processed by the Apple App Store or Google Play under their terms. We do not handle or receive your payment details.
- Restoring purchases. If you reinstall the App or use a new device with the same store account, you can restore a purchase you have already made.
- Refunds. Because purchases are made through the app stores, refunds are handled by Apple or Google under their policies. Please contact them directly for refund requests.
- Pricing. Prices and the features included in each plan may change for future purchases, but a one-time purchase you have already made will not be taken away by a later price change.
6. Your content
Your tree, including the names, details and photos you add, is your content. You keep all rights in it. We do not claim ownership of it.
You grant us the limited permission needed to host, store, back up, sync and display your content solely to provide the Service to you, and to generate the posters you export. This permission ends when you delete the content or your account, except for copies we are required to keep by law or for a short period in routine backups.
You are responsible for your content, including having the right to include information and photos about other people. You agree not to add content that is unlawful, infringes someone else's rights, or that you do not have a proper basis to store.
7. Acceptable use
You agree not to:
- use the Service for anything unlawful, or to store content that is unlawful or infringing;
- attempt to break, disrupt, overload or gain unauthorised access to the Service or its systems;
- reverse engineer, copy or resell the App except to the extent the law permits;
- misuse another person's information; or
- use the Service in a way that harms others or interferes with their use of it.
8. Our intellectual property
The App, the website, our name, logo, designs, and the software behind the Service are owned by Swisspec Ventures and its licensors, and are protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial use, subject to these terms and the app store's rules. We keep all rights not expressly granted to you. Posters you create from your own content are yours to use.
9. Data and backups
Cloud sync is a convenience and is not a guaranteed backup service. You are responsible for keeping your own copies of anything important. You can export your tree in the standard GEDCOM format at any time to keep an independent copy.
10. Apple App Store terms
If you download the App from the Apple App Store, the following also applies, and Apple's terms will additionally govern your use:
- These terms are between you and Swisspec Ventures only, not with Apple. Apple is not responsible for the App or its content.
- Your licence to use the App is limited to a non-transferable licence to use it on any Apple-branded products that you own or control, as permitted by the App Store rules.
- Apple has no obligation to provide maintenance or support for the App. Any support questions should be directed to us at support@familytreestudio.app.
- To the extent any warranty applies and the App fails to conform, you may notify Apple, and Apple may refund the purchase price of the App, if any. Otherwise, Apple has no warranty obligation for the App, and any other claims relating to the App are our responsibility, not Apple's.
- We, not Apple, are responsible for addressing any claims relating to the App, including product liability, legal or regulatory claims, and claims that the App does not conform to applicable requirements.
- We, not Apple, are responsible for investigating and resolving any third-party claim that the App or your use of it infringes that party's intellectual property rights.
- You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms and, upon your acceptance, will have the right to enforce them against you.
11. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we do not make promises or warranties about the Service beyond those that cannot be excluded by law, including that it will be uninterrupted, secure, error free, or that it will meet your particular needs. Nothing in these terms limits any rights you have under mandatory consumer protection law in your country.
12. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect or consequential loss, or for loss of data or content that you have not backed up separately. Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. Where our liability cannot be excluded but can be limited, our total liability to you is limited to the amount you paid us for the App, if any, in the twelve months before the claim.
13. Termination
You can stop using the Service at any time and delete your account from within the App's Settings. We may suspend or end your access if you seriously or repeatedly breach these terms, or where we are required to by law. If we do, we will act reasonably and, where appropriate, give you notice. You can export your tree before you leave.
14. Changes to these terms
We may update these terms as the Service develops or the law changes. When we make material changes, we will update the date at the top and, where appropriate, notify you in the App. If you continue to use the Service after the changes take effect, you accept the updated terms.
15. Governing law
These terms are governed by the laws of Australia, and the courts of Australia will have non-exclusive jurisdiction over any dispute, without affecting any mandatory consumer rights you have where you live, including your rights under the Australian Consumer Law.
16. Contact us
Questions about these terms can be sent to support@familytreestudio.app. We are Swisspec Ventures Pty Ltd, a company registered in Australia.